Videotron

Integrated Revenue Assurance & Fraud Management

Videotron, a wholly-owned subsidiary of Quebecor Media Inc, is an integrated communications company engaged in cable broadcasting, interactive multimedia development, high speed Internet access services, cable telephony and wireless telephone services.

Rapid evolution of its service offerings and customer base required the company to deploy an integrated enterprise risk management program based on established best practices.

The Need for an Integrated Revenue Management Program

• Its Revenue Assurance and Fraud Management functions, traditionally operating as silos, were restricted to the Cable line of business
• Supporting these functions were disparate home grown software solutions that could not support the inherent transformation brought in by the 3G Commercial Rollout and service convergence plans
• Adding to the challenges were data disparity and critical process complexities/ deficiencies on provisioning and credit checking

Why Connectiva?

• Connectiva’s unique solution offering common data collection, analysis, reporting and presentation framework for a unified RA & FMS solution
• A future proof solution that enables the operator to handle varied service portfolio ranging from cable to wireless
• Product flexibility allowing greater control to the end user
• The lowest total cost of ownership over a 5 year time period amongst the competition