Managed Services
Today, service providers are facing unprecedented challenges to improve operational efficiency and reduce costs with increasing industry consolidation, technology convergence and increasing competition.
With Connectiva's Risk & Revenue Management Office support services tailored for communication providers, not only will there be benefits from targeted support and analytical assistance throughout the revenue chain but operators will be able to achieve higher operational efficiencies through SLA-driven programs and effective governance structures while lowering OPEX through continuous productivity improvements.
Connectiva has a unique value proposition in the Telecom space with a suite of Managed Service offering analysis, reporting, maintenance and day to day system operations. With its focus on deep domain knowledge, business processes and IT expertise, Connectiva is able to manage and deliver unparalleled managed services geared to enhance profitability and improve efficiency while ensuring accountability.
Managed Services Offerings encompass:
- Business Analytics Services
- KPI Management
- Investigative Analysis
- Reporting
- Data Source Management
- Data Processing
- System Monitoring
- Leakage & Fraud Detection
- Application Support and Management
- New Service Testing and Validation
Benefits
- Lower the Cost of Ownership
- Reduce Man-power requirements while Revenue Management functions can focus on their core responsibilities
- Lowers the challenge of hiring and maintaining techno-functional resources
- Ensures adherence to SLAs providing better Support services for the revenue management applications
- Realize the ROI faster while lowering OPEX and CAPEX