Communications Industry
Connectiva understands your unique challenges. And we are able to offer on-target solutions for a wide range of segments within the communications industry. Following are some of the ways the Capitalyze Data Monetization Suite addresses these problems:
- Allows mobile companies to successfully deploy new services in an evolving network environment without the fear of surging leakage and fraud risks
- Ensures fixed line businesses can offer new service bundles at reduced prices, minimizing the impact of revenue leakage and fraud
- Aids ISPs in preserving profitability and quality of service when surging subscriber count, rapidly evolving technology and high fraud volume impacts their business
- Takes the sting out of leakage and fraud vulnerabilities, so that triple and quad play service providers can remain competitive and profitable
- Helps wholesale operations who need to combat complex inter-connect settlement issues due to increased competition and deregulation
MOBILE
- Whether it is in a simple OSS/BSS environment or a complex partner owned ecosystem, Connectiva has the ability to detect leakage as soon it occurs (reactive), ahead of time for new plan launches (proactive), and in some cases during process execution (active)
- We provide end-to-end coverage of fraud, revenue assurance and customer experience analytics needs across multiple services, lines of business and process areas
- Our solution set allows a 360-degree view to correlate the suspect’s behavior against known fraudulent patterns, predicting the nature of fraud in a timely and efficient manner
- Our Web-based solution enables skilled staff resources to focus on higher return and value added tasks
FIXEDLINE
- Connectiva places high emphasis on inventory and stranded asset analysis, since lack of automated processes can result in multiple points of failure
- We offer end-to-end coverage of fraud, revenue assurance and customer experience analytics needs for fixed line service providers through pre-packaged adapters and applications that address specific services, lines of business and process areas in the fixed line world
- We provide pre-packaged KPIs and rules for provisioning and interconnect analysis
- Sophisticated re-rating and re-billing engines handle complex pricing algorithms and billing processes
- We furnish advanced, multifaceted configuration data management techniques to help you operate efficiently and effectively
ISPs
Because of the enormous growth of the Internet, you need to continue to provide high bandwidth services to your subscribers and ensure high quality of service in an environment fraught with surging subscriber count, rapidly evolving technology and a high volume of fraud. Connectiva provides an integrated risk management platform that can seamlessly integrate with next-generation networks to address these problems.
- Our data format agnostic analysis tools include large volume data processing capabilities
- We have the ability to compare and reconcile statements from multiple partners in a complex multi-party business model through n-way reconciliation capabilities
- We offer continuous and real-time surveillance to detect the entire spectrum of ISP fraud and leakage scenarios
- We furnish specific pre-packaged Revenue Assurance KPIs and Fraud Rules for ISP scenarios
- We provide a sophisticated re-rating and re-billing engine that can handle complex pricing algorithms and billing processes
- We enable you to effectively manage network traffic, quality of service and bandwidth issues through real time anomaly detection and network forensics to distinguish malicious or wasteful traffic from high-priority traffic
MULTI PLAY
Multi-play business models continue to gain in prominence across the telecom and media space. The emerging trend has shattered traditional service lines and compelled players to scramble to offer their own competitive bundle offerings. We can help.
- We Understand the IP Context, and the ability to correlate information from across multiple and disparate systems to create meaningful data to help you make informed decisions
- We have the ability to review the entire spectrum of Triple-play and Quad-play business scenarios enabling you to address complex revenue management issues
- We’re capable of providing solutions to enable thorough analysis and reporting of services, as well as the ability to identify potential threats
- We can process virtually all types of data formats, with available data agnostic analysis tools
- Our services deliver a detailed review of cross domain data to identify possible fraud situations through reporting, alarm management, and trouble ticket analysis — with the ability to correlate the suspected behaviors against known fraudulent patterns
WHOLESALE
- Increased competition and deregulation has brought about a new set of challenges for wholesale providers that Connectiva can help you address
- We can detect the entire spectrum of wholesale and interconnect fraud scenarios
- Our sophisticated Rating and Billing Engine can accurately simulate complex interconnect and wholesale pricing, as well as invoicing models, invoices and settlements
- We have the ability to compare and reconcile statements from multiple partners through our n-way reconciliation capabilities at the summary and detail levels
- We assure consistency with our unique reference data management approach through maintenance of a golden copy of all configuration information and reconciling this information with the data from wholesale/interconnect OSS/BSS
- We provide specific pre-packaged KPIs and rules for wholesale/interconnect businesses
- We are able to reference a partner, trunk group, content provider and others during fraud analysis, as opposed to only the retail subscriber