We selected Connectiva because we needed a solution flexible enough to grow with the complexity of our ever-changing business and systems environment
Michael Wayne
Acting Executive VP Mobile Services, TSTT
Data Monetization Overview
With Its Sophisticated Analytics Platform, Connectiva Helps Service Providers Manage, Monitor and Monetize Big Data Effectively
We help you extract insights from customer data and translate it into tangible business outcomes that grow revenues and profits.
You will achieve five key outcomes through our innovative portfolio of analytic applications:
- Reduced leakage
- Reduced fraud
- Decreased churn
- Increased subscriber ARPU through targeted up-sell and cross-sell
- Expanded channel ARPU by helping you broker marketing and advertising based on subscriber data, preferences and behavior
Our solution suite allows you to:
- Collect and correlate customer data across the BSS / OSS landscape to build a real time view of each of your customers
- Embed customer intelligence into all your front office channels so that your call center agents, point-of-sale personnel and systems can make optimal decisions
- Enable all analytics in the enterprise to leverage this body of knowledge, integrated across varied fragments of the customer's life cycle
- Identify revenue leakage in proactive, reactive and active modes across the entire value chain and across all services
- Catch fraud in real time leveraging intelligent analysis and detection techniques that minimize both false positives and false negatives