Utilities

All utilities, be they water, energy, oil or gas, are affected globally by government regulations, world environmental standards and internal state policies. Utilities are facing sweeping changes and undergoing a transformation to respond to the demands to be more energy efficient, customer friendly and capital efficient. As non-renewable fuel stocks deplete everyday all across the globe, utilities are looking at more advanced technologies to save them more energy and optimize inefficient plants by effectively utilizing and managing assets.

Connectiva’s solution for utilities gives you unprecedented visibility into your operations, so you can make smarter decisions to maximize customer satisfaction, minimize risk, capitalize on revenue opportunities, and achieve significant cost savings. With our integrated assurance framework, data from different platforms (registration, sales, metering, billing, debt recovery, agent management, etc.) is integrated into a central database where data integrity and process validation rules are applied to detect errors and inconsistencies. Connectiva's analytics solution for Utilities creates and manages alarms, delivers full problem life-cycle management, and provides extensive KPI reports and audit trails.

Our architecture and technology also enables data collection and processing across customer, meter, property and service data, ensuring the highest performance and zero impact on your systems.Connectiva also provides accurate insights into end-to-end asset management, demand forecasting and future planning.

Connectiva's utilities analytics solution is accurate, comprehensive, and expandable. It holistically identifies, corrects and prevents revenue leakage across the entire revenue chain, from initial reading to final settlement with customers and partners, allowing you to manage the integrity of the revenue cycle. Since you have your own unique business processes and operational issues, our solution is built on a modular, open, framework-based architecture, allowing for maximum adaptability and scalability. This coupled with our unique deployment methods and best practices, has helped customers achieve dramatic results, recovering millions of non-billed revenue in short periods of time.

Based on Connectiva's experience with leading utilities, energy providers may be losing anywhere from 18% to 20% of annual revenue because of disconnects in the revenue value chain. Connectiva's solutions are proven to recover and prevent such losses along multiple customer and system touch points.