Fixedline

Fixed-service providers are severely challenged by decline in access lines and traditional voice revenue due to VoIP and mobile phone substitution. Both VoIP and mobile phones have transformed traditional telephony service and changed the role of fixed services from a top priority to a potentially optional one with customers. Further, revenue leakage pain points and vulnerability to fraud impacts profitability and customer and shareholder confidence.

Challenges for the Operator:

• Insecure legacy systems with technology that is easy to hack into making the network vulnerable to fraud and leakage conditions
• Lack of automated receivables management for fixed line operations in certain geographic locations
• Complexity in verification of accurate rating and billing logic for services
• Human intervention in legacy system operations opening possibilities for error
• Exposure to subscription, provisioning, bypass and internal frauds

How do we solve your problem?

• An integrated risk management platform that can seamlessly integrate with age old legacy systems and technologies with similar ease as with that of current and next-generation technologies. This is particularly important for hybrid networks
• High emphasis on inventory and stranded asset analysis since lack of automated processes result in multiple points of failure
• Provide end to end coverage of Fraud and Revenue Assurance needs for fixed line service providers through processing of data right from the exchanges through mediation, rating, billing and collection systems
• Pre-packaged KPIs and Rules for Provisioning and Interconnect analysis
• Sophisticated Rating and Billing Engine which can handle complex pricing algorithms and billing processes which are typical of fixed line providers
• Sophisticated configuration data management techniques