Triple / Quad Play

Triple Play and Quad Play Service providers usually offer a basket of pre-packaged services such as High-Speed Internet Access (HSIA), voice and video telephony, broadcast TV, movies and messaging and mobile telephony. These services are then made available to be used over multiple devices, such as fixed line telephones, TVs and PCs.

Multi-play business models continue to gain in prominence across the telecom and media space. The emerging trend has shattered traditional service lines and compelled players to scramble to offer their own competitive bundle offerings.

Challenges for the Operator

• Lack of right blend of business and technical expertise to bind varied technologies to manage a hybrid network. This poses serious challenge in identifying, analyzing and investigating the exact problem area in the network, when it arises
• Multi-play business models leading to complex revenue management
• QoS issues and severe security vulnerabilities
• Operators have difficulty in collecting, analyzing and correlating the data as it is stored in varied formats across the network
• Difficulty in predicting the nature of frauds in the changing telecom landscape

How do we solve your problem?

• Understanding the IP Context, and the ability to correlate the information from across multiple and disparate systems to make meaningful information to aid business decisions
• Ability to review the entire spectrum of Triple-play and Quad-play business scenarios enabling the user to address complex revenue management issues
• Ability to provide a solution to enable thorough analysis and reporting on services being offered as well as identify potential threats
• Ability to process virtually all sorts of data formats, with available data agnostic analysis tools
• Allows a detailed review of the cross domain data to identify possible fraud situations through reporting, alarm management and trouble ticket analysis, with the ability to correlate the suspected behaviors against known fraudulent patterns