[Fix] Two Finger Scroll Not Working on Windows

The ‘two-finger scroll’ feature is very useful for laptop users. However, sometimes the feature stops working partially (on some apps) or completely. This particular problem is known as the ‘two finger scroll not working’ issue on Windows 10 and 8.1. If you have encountered it, this is the right post for you.

Here, I will guide you on how to fix the two finger scroll feature not working issue on Windows 10 & 8.1 laptops. Regardless of the laptop brand, the solutions I have explained below will help you resolve the issue.

About the issue: Two Finger Scroll Not Working- Windows 10/8.1

When the Two Finger scroll feature is enabled on a laptop, you can scroll on the screen by dragging two fingers across any part of the touchpad. It is a pretty useful feature when you are not fond of carrying an extra mouse with your laptop. However, sometimes this feature stops working and you will not be able to scroll by dragging two fingers on the touchpad.

Recently, this issue has been annoying a lot of laptop users, especially Windows 8.1 and 10 ones. If you are also not able to scroll using two fingers, then you have encountered the ‘two-finger scroll not working error’ on your Windows 10 or 8.1 laptop. Don’t worry, it is fairly simple to fix this.

What causes the Two Finger Scroll Not Working issue on Windows 10 or 8.1?

Before diving into the solutions, let’s quickly try to understand why the two finger scroll does not work on some laptops suddenly. This issue generally occurs after you update the touchpad drivers. Malfunctioning drivers are the most common cause of this problem.

Other causes include unknowingly disabling the feature, incorrectly configured mouse pointer, or problematic apps. Don’t focus too much on why it is happening. Instead, scroll down and start resolving the issue.

How to fix: Two Finger Scroll Not Working on Windows 10/8.1

Fortunately, solving the two finger scroll not working problem is achievable on both Windows 10 and 8.1. If you are suffering from it, I have listed all the effective solutions below. You can use them one by one until you find the solution working for you.

Solution-1: Enable the Two Finger Scroll Feature

The most common reason for the appearance of this issue that either you or some installed app disabled the two-finger scroll feature. So, you just need to enable it back to solve the problem. Follow these steps:

Step-1: Press and hold the Windows+R key to trigger the Run dialog box. Type control panel in it and press ‘Enter’ on the keyboard. This will launch the Control Panel.

Step-2: In the Control Panel, switch ‘View by’ to ‘Category.’ Next, click on ‘Hardware and Sound.’

Step-3: Next, click on ‘Mouse’ present under ‘Devices and Printers.’

Step-4: Now switch to the Device Settings tab on the Mouse Properties window. Then, click on the ‘Settings’ button.

Note: The ‘Device Settings’ tab will only appear when the touchpad drivers are installed on the system.

Step-5: Next, expand the MultiFinger Gestures category and check the ‘Two-Finger Scrolling’ box.

Step-6: Finally, click on the ‘Apply’ button and save the changes.

That’s it. Now check if the two finger scroll starts working again.

Solution-2: Update Touchpad Drivers

Problematic drivers are the major cause of this touchpad error. To fix them, you can either update the latest builds or re-install the existing drivers. I have explained the steps to install touchpad driver updates here.

Driver updates are provided to improvise the device performance while also fixing the existing bugs. You should always keep the drivers up to date. Follow these steps to update the touchpad drivers to resolve the issue:

Step-1: Press the Windows+X key together to open the ‘Power user menu.’ Click on ‘Device Manager’ from it.

Step-2: In the Device Manager, expand the ‘Mice and other pointing devices’ category. Next, right-click on ‘Touchpad’ and then click on ‘Update driver.’

Step-3: Next, click on ‘Search automatically for drivers.’ If you have already downloaded the latest drivers from the manufacturer’s website, then click on ‘Browser my computer for drivers’ and install them.

Step-4: Keep following the on-screen instructions and install driver updates.

That’s it. You can also use third-party driver updater tools to update and fix all the device drivers in a simplified manner.

Solution-3: Re-install Touchpad Drivers

If there aren’t any updates available to the installed drivers, then don’t worry. You have to just re-install them to resolve the issue. Follow these steps:

Step-1: Press the Windows+X key together to open the ‘Power user menu.’ Click on ‘Device Manager’ from it.

Step-2: In the Device Manager, expand the ‘Mice and other pointing devices’ category. Next, right-click on ‘Touchpad’ and then click on ‘Uninstall device.’

Step-3: Next, you will see a warning box, click on ‘Uninstall.’ But, DON’T check the “Delete the driver software for this device” box.

Step-4: Once the drivers are uninstalled, restart your computer. When it restarts, wait for it to re-install the Touchpad drivers.

That’s it.

Solution-4: Update Windows

If updating or reinstalling drivers didn’t help, you should check if there are any ‘Windows Updates’ available. If there are, you have to install them. Follow these steps:

Step-1: Open the Settings app by pressing the Windows+I key together.

Step-2: In the Settings window, click on the ‘Update & Security’ option.

Step-3: Click on ‘Check for updates’ on the next window. Let Windows scan for the available updates patiently.

Step-4: If updates are available, install them.

That’s it. Once updated, the issue will be gone permanently.

Solution-5: Change Mouse Pointer

Changing the Mouse Pointer is known to be a highly effective fix for this error. Follow these steps to know what you have to do:

Step-1: Press and hold the Windows+R key to trigger the Run dialog box. Type control panel in it and press ‘Enter’ on the keyboard. This will launch the Control Panel.

Step-2: In the Control Panel, switch ‘View by’ to ‘Category.’ Next, click on ‘Hardware and Sound.’

Step-3: Next, click on ‘Mouse’ present under the ‘Devices and Printers’ section.

Step-4: Now choose the new pointer from the drop-down menu present under ‘Scheme.’ You are suggested to change the Mouse Pointer to solid back.

Step-5: Save the changes by clicking on the ‘Apply’ button.

That’s it. Now check if the issue is gone.

Final Statement

Two Finger scroll not working on Windows 10 or Windows 8.1 is a common but very frustrating issue. These are the five best methods to resolve it. Some other general troubleshooting tips for this error include rolling back Touchpad drivers, checking for hardware damage, and refreshing the PC.

However, if you are not able to fix the two-finger scrolling feature, you can resort to third-party options. A well-known tool called “Two Finger Tool” can help you. You can check it from here.

That’s all for this post. I hope it helps you enough.

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